M11 Series Engines – Communication Error – Electronic Service Tool or Control Device

Symptom Tree  t016

This is symptom tree t016
Cause Correction

Electronic fault codes active or high counts of inactive fault codes

Refer to Section TF in the Troubleshooting and Repair Manual for CELECT™
Plus Systems, Bulletin 3666130, or Section TF in the Troubleshooting and Repair Manual for CELECT™ Systems, Bulletin 3666084.

 

Keyswitch is in the ON position

If calibrating a new electronic control module (ECM), turn off the keyswitch. Refer to Procedure 019-032 in the Troubleshooting and Repair Manual for CELECT™ Plus Systems, Bulletin 3666130, or to the Compulink™ 5.0 Cartridge Manual, Bulletin 3666086, and Programmable Engine Parameters, Bulletin 3884558, for CELECT™
Systems.

 

Keyswitch is in the OFF position

Turn the keyswitch to the ON position.

 

Datalink cable is not connected correctly

Check the cable connections. Refer to the electronic service tool manual.

 

INLINE adapter (datalink adapter) is not connected to the battery voltage supply

Check the power light on the INLINE™ adapter. If the light is not illuminated, connect the battery voltage to the INLINE™ adapter. Refer to the appropriate electronic service tool manual.

 

Electronic service tool cartridge or software is not correct for the the appropriate electronic service tool manual system

Verify that the electronic service tool cartridge or software is correct for this system.

 

Electronic control module (ECM) is not calibrated

Calibrate the ECM. Refer to the appropriate electronic service tool manual and Procedure 019-032 in the Troubleshooting and Repair Manual for CELECT™ Plus Systems, Bulletin 3666130, or to the Compulink™
5.0 Cartridge Manual, Bulletin 3666086, and Programmable Engine Parameters, Bulletin 3884558, for CELECT™ Systems.

 

Moisture in the wiring harness connectors

Dry the connectors with Cummins electronic cleaner, Part Number 3824510.

 

Keyswitch circuit is malfunctioning

Check the vehicle keyswitch circuit. Refer to Procedure 019-064 in the Troubleshooting and Repair Manual for CELECT™
Plus Systems, Bulletin 3666130, or the Troubleshooting and Repair Manual for CELECT™ Systems, Bulletin 3666084.

 

Battery voltage supply to the electronic control module (ECM) has been lost

Check the battery connections. Check the fuses and the unswitched battery supply circuit. Refer to Procedure 013-009 in the base engine Troubleshooting and Repair Manual. Refer to Procedures 019-198, 019-087, and 019-008 in the Troubleshooting and Repair Manual for CELECT™ Plus Systems, Bulletin 3666130, or the Troubleshooting and Repair Manual for CELECT™ Systems, Bulletin 3666084.

 

Electronic control module (ECM) is not grounded correctly

Check the ECM for correct placement of star washers. Refer to Procedure 019-031 in the Troubleshooting and Repair Manual for CELECT™ Plus Systems, Bulletin 3666130, or in the Troubleshooting and Repair Manual for CELECT™
Systems, Bulletin 3666084.

 

Electronic service tool is malfunctioning

Check the electronic service tool. Refer to the appropriate electronic service tool manual.

 

Monitor devices are connected to the datalink

Turn off or disconnect the monitor devices while using the electronic service tool.

 

Datalink circuit is malfunctioning

Check the datalink circuit. Refer to Procedure 019-026 in the Troubleshooting and Repair Manual for CELECT™
Plus Systems, Bulletin 3666130, or the Troubleshooting and Repair Manual for CELECT™ Systems, Bulletin 3666084.

 

Datalink is locked up

Turn off the keyswitch and the electronic service tool and disconnect the battery cables for at least 5 seconds. Connect the battery cables and turn on the keyswitch and the electronic service tool to establish communication.

 

Electronic control module (ECM) is malfunctioning

Replace the ECM. Refer to Procedure 019-031 in the Troubleshooting and Repair Manual for CELECT™ Plus Systems, Bulletin 3666130, or in the Troubleshooting and Repair Manual for CELECT™
Systems, Bulletin 3666084.

 
Last Modified:  05-Jan-2004